What do Transportation Attendants, Except Flight Attendants do?

Provide services to ensure the safety and comfort of passengers aboard ships, buses, trains, or within the station or terminal. Perform duties such as greeting passengers, explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel.

  • Provide boarding assistance to elderly, sick, or injured people.
  • Open and close doors for passengers.
  • Respond to passengers' questions, requests, or complaints.
  • Explain and demonstrate safety procedures and safety equipment use.
  • Perform equipment safety checks prior to departure.
  • Signal transportation operators to stop or to proceed.
  • Count and verify tickets and seat reservations and record numbers of passengers boarding and disembarking.
  • Greet passengers boarding transportation equipment and announce routes and stops.
  • Collect fares from passengers and provide change in return.
  • Issue and collect passenger boarding passes and transfers, tearing or punching tickets as necessary to prevent reuse.
  • Provide customers with information on routes, gates, prices, timetables, terminals, or concourses.
  • Determine or facilitate seating arrangements.
  • Adjust window shades or seat cushions at the request of passengers.
  • Transport baggage or coordinate transportation between assigned rooms, terminals, or platforms.
  • Inspect kitchens or dining areas to ensure adherence to sanitation requirements.
  • Clean rooms and bathroom facilities, change linens, and replenish supplies in washrooms.
  • Distribute sports or game equipment, magazines, newspapers, pillows, blankets, or other items to passengers and guests.
  • Serve food or beverages.

Related Jobs (Transportation Attendants, Except Flight Attendants)

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Necessary Skills

  • Service Orientation
  • Social Perceptiveness
  • Active Listening
  • Speaking
  • Critical Thinking
  • Monitoring